crm

customer

relationship

management

order

The Software Administration Kit (SAK) is an unique all-in-one solution for customer and order tracking, form letter and e-mail submission, sales report generation, version management and order fulfillment. SAK can import your customer information directly from any other customer database, or from the e-mail client records that you receive from most major software registration services and shopping cart systems. It's easy to segment your records into registered users, beta testers, trial users, or any user-defined classifications. The Software Administration Kit has a reminder system that tracks unpaid orders.

The Software Administration Kit lets you send personalized newsletters to your customers, in a variety of languages, and based upon the type of customer. The program speeds the order fulfillment process by automating e-mails and form letters, and even distributing trial version unlock keys and registration codes. In the battle against piracy, SAK helps you defeat illegal registration code generators by making it easy to change your key generation scheme, and e-mail your customers new codes or key files.

The Software Administration Kit includes a highly customizable set of sales reports, including a graph that shows how sales have evolved over time, pie charts that display sales by country and sales by registration method, a bar graph that shows your percentage of sales from regular customers, and a report that details your sales and licenses each month.

The program also makes it easy to prioritize and track bug fixes and change requests. It even generates a version history report of fixes and enhancements, in both text and html formats, that you can include in your program's documentation and on your web site..

By automating the routine tasks that are necessary to run a successful publishing business, The Software Administration Kit allows software developers to concentrate on the development and marketing of their programs.